FAQs

SHOPPING INFORMATION

Most orders are despatched within 5 – 7 Days. If we do not have an item in stock, we will inform you of the expected delivery date.

We are open for business throughout the week at the following times 
9 a.m. to 5 p.m. (Mon – Sat)

Yes You will Received Invoice on your email when you ordering the product 

Call Us

Phone: +44 20 8144 6841
WhatsApp: +44 20 8144 6841 

Email Us

For sales: support@cricketmart.co.uk , info@cricketmart.co.uk
For service or general enquiries: support@cricketmart.co.uk , info@cricketmart.co.uk

Payment & Order INFORMATION

We accept payment by cash and all major debit cards/credit cards. We also accept PayPal and Google checkout for online orders.

If no one is at the delivery address when our carrier tries to deliver your order, the carrier will leave notification of an attempted delivery. The note will specify if you need to contact the carrier to arrange an alternative delivery date, collect the parcel in person or if they will attempt delivery the following day.

In the unlikely event that you received an incorrect or damaged item in your order, please contact Customer Services on +44 20 8144 6841 or email us on info@cricketdirect.com as soon as possible.

Orders are generally packed and dispatched within one working day. If you wish to cancel your order before it has been dispatched please contact customer services on +44 20 8144 6841

or

Email us 

info@cricketdirect.co.uk

Our Support team send you invoice of courier. In which mentioned tracking , Use the website of courier and enter Tracking ID